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The Sustainao Method 

A structured framework to build, embed, and elevate sustainability across your organisation

At Sustainao, we believe sustainability is not a one-off initiative — it’s a continuous, evolving journey. That’s why we’ve developed The Sustainao Method, a five-pillar framework and service approach designed to guide organisations step by step, from building awareness to gaining recognition.

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Grounded in global standards and proven practices, the method is both rigorous and flexible. It ensures you have a clear, structured path while adapting to your organisation’s unique needs and level of maturity.

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Whether your goal is to comply with regulations, respond to stakeholders, or lead your industry, The Sustainao Method provides a practical and strategic pathway to lasting impact.

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Awareness

Sustainability begins with people. Awareness is about creating a common understanding across the organisation — from leadership to employees — of what sustainability means, why it matters, and how it connects to daily decisions. Through tailored workshops and training, we foster informed dialogue and alignment, laying the foundation for sustained meaningful action.

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Deliverables

  • ESG awareness sessions and workshops

  • Training programmes tailored to roles/functions

  • Preliminary assessments to map current understanding​

Outcomes

  • Shared language and understanding of ESG

  • Increased buy-in and engagement across teams

  • Stronger foundation for strategy development

Team Meeting

Build ESG literacy and engagement

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Strategy

With awareness in place, we move to strategy — defining what matters most and charting a clear, actionable course. We identify priority ESG topics through materiality assessment, benchmark practices, and conduct maturity and gap analysis across Policy, Actions, and Metrics. Together, we co-create a sustainability strategy and roadmap that aligns with business goals and stakeholder expectations.

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​Deliverables

  • ESG governance structure

  • Materiality assessment and stakeholder engagement results

  • ESG maturity and gap analysis (Policy, Actions, Metrics)

  • Sustainability strategy document

  • ESG roadmap with initiatives, KPIs, roles, and timelines

Outcomes

  • Clear ESG direction linked to business priorities

  • Clear, actionable strategy aligned with global best practices

  • Readiness for regulatory and voluntary frameworks (e.g., SDGs, GRI, IFRS S1&S2)

Team work

Define governance, material priorities, and roadmap

Deployment

​Deliverables

  • ESG implementation support and advisory

  • Tailored training and capacity-building programmes

  • Tools, templates, and procedures for integration

Outcomes

  • Roadmap execution across functions

  • Enhanced internal ESG capabilities

  • Effective ESG integration into daily operations

Business Meeting

Operationalise your strategy and build capacity

A strategy delivers value only when it’s put into motion. Deployment ensures your roadmap comes alive through operations, culture, and decision-making. We provide hands-on support, tools, and guidance to help teams implement initiatives, overcome roadblocks, and build ownership. From ESG training and capacity building to tackling technical areas like climate risk or sustainable procurement, we help you turn plans into tangible action.

Reporting

​Deliverables

  • ESG data collection tools and guidance

  • Internal dashboards and progress reviews

  • Sustainability reports and ESG communications

Outcomes

  • Reliable data to inform decision-making

  • Transparent, credible external reporting

  • Compliance with GRI, TCFD, IFRS S1 and S2, and local regulations

Working with Financial Documents

Measure progress and communicate with confidence

Reporting translates sustainability efforts into trusted insights. We help you establish internal systems to track progress, analyse performance, and inform leadership decisions. For external reporting, we tailor ESG communication through sustainability reports, webpages, or brochures—ensuring clarity, credibility, and alignment with leading standards.

Recognition

Deliverables

  • Submissions for ESG ratings, certifications, and awards (e.g., EcoVadis, CDP, GRESB)

  • ESG input for tenders, RFPs, or client requests

  • ​ESG input for investor requests

Outcomes

  • External validation of ESG performance

  • Stronger brand and stakeholder trust

  • Motivated teams and continuous improvement

Team Hugging

Gain external validation, awards, and momentum

Recognition strengthens momentum. By pursuing ratings, certifications, awards, or client-driven ESG assessments, you validate your progress and demonstrate credibility to stakeholders. Beyond external trust, recognition energizes teams and fosters a culture of improvement, feeding back into the next cycle of your sustainability journey.

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